Category: Marketing Insights
November 6th, 2006

How long will it be before we all work for Google Inc?

Google is again attempting to sell print ads through its incredibly successful online advertising Adwords system.

Hot on the heels of last week’s announcement that Google ad revenues in the United Kingdom are already larger than the sales revenue of the British TV networks, the mammoth of mountain view is now trying to make customers of the hapless media barons who unwittingly funded the search engine’s expansion to some 9,400 employees.

Under the 3-month test 100 advertisers (reports Kevin Delany in November 6, Wall Street Journal) will be able to bid for space in the Washington Post, Boston Globe, New York Times and other top newspapers (its not like Google to start with anyone less than the best after all). Read more.

The offline advertising push comes as Google also ramps up attempts to broker TV and radio time.

Newspaper publishers can pick and choose which ads they want to run. Commenting on letting the online fox into the offline henhouse, a spokesman for Gannet Co. said "We need to figure out whether the uosides outweigh the downsides, and we won’t know until the test is done [Oh my freaking lordy, save us please]". Oh yes they did.

The Audit Bureau of Circulation, the body responsible for charting the preciptious fall in newspaper readership (and revenues), announced broad circulation losses at all the major newspapers last week.

Interestingly there was no word how print advertisers might track results from their web-print combo buy. Which is significant as one finds it hard to believe Adwords advertisers don’t alredy have the mechanism to place offline classifieds (and its not as if the publishers haven’t spent the last 5 years trying to find a way to shore up offline sales with their own web ad units).

Google also made a another move into the mobile market this week by offering a new version of Gmail. This only a few weeks after acquiring YouTube.com.

So pack yer bags, you’ll may be working for Mr Schmidt soon.

October 21st, 2006

H-P: A personal bad lieutenant?

Hpvisual_1 AdWeek asks if the new H-P campaign cuts too close to the recent boardroom scandal. Here.

While the self-inflicted carnage at H-P continues to run its course, (see this front page article from Thursday’s Journal "I spy. How H-P kept tabs on me for a year." by a Journal reporter. Ouch. Here.)

Mortarmark has to wonder what kind of questions are being raised about positioning a H-P Personal Computer as the best place to keep personal information, when, well, HP is probably the last company we should trust with our personal data.

Pity poor Goodby. One hopes the brand cops at HP can withstand the flack. As we have noted before, the new campaign for HP is thrilling. See "H-P’s computers are personal again". Here.

October 5th, 2006

Honda planner reveals sordid secret.

Ever wished you could look over a rival’s shoulder and listen to their pitch? Russell Davies (a fellow Brit if I am not mistaken) does just that and demonstrates its actually kind of like listening to a kindred spirit — only wittier and more like, totally artic-ew-lat. Check out this description of the creative process (ripped with no editing from his blog) and then read the entire post.

It’ll change what you do in your next pitch.

Wishitwasliekthis"… This is the model of idea creation that most agencies (advertising, digital, whatever) sell their clients. A bunch of smart strategists narrow down the strategic possiblities (with their clients or without) getting to a simple, smart, sharp, focused strategic idea
which forms the basis of a controlled explostion of creativity. (Not too big, not too small). This idea is then implemented across a number of media channels to the happiness of everyone . This model is, of course, complete bollocks, and it’s designed chiefly, to save money by a) keeping the really expensive people (the creatives) working for the minimum amount of time and b) making the process look calm and predictable. No good idea has ever happened like this.

The reality of any good process that produces great work is more like this:
Itsislikethis

It’s a mess. A good strategist involves the executers as soon and as often as possible. She allows execution to feedback into strategy and vice versa. Something that happens at the end changes something you thought of at the beginning. It’s chaotic, wasteful and unpredicatble. It involves lots of people, lots of dead-ends and wastes lots of ideas. But it’s the only way to produce stuff that goes beyond the everyday run of communications. Something that people actually want to engage with. Something that works
."

p.s. And marvel at how he integrates You Tube videos and his camera into the post. We have to try that.

October 4th, 2006

Burger King revels in tension. Flees traditional media for the Web.

TheburgerkingLast year, Burger King’s TV-ad spending fell 18%, spending on
magazines dropped 78% and newspapers declined 29%, (TNS
Media Intelligence).

An interview with the chain’s marketing chief, Russ Klein, in today’s Journal reveals why:

"…since 2003 we made a
decided push into emerging media and we decided to get into a whole
host of things from micro sites, mobile phones, video downloads, text
messaging and gaming… We weren’t going to wait around for the
traditional measurement systems to catch up with it. The eyeballs have
already moved.

[Commenting on a recent ad that pictured a faux striptease and worries that the King only appeals to young men, Klein reveals the BK has very strong sense of its customers] …our core customer is a customer who generally appreciates
the edge, if you will, that we deliver our advertising with.

…we
think that the DNA of the Burger King brand tends to be a bit more
adolescent and stormy than that of our competitors. McDonald’s tends to
be a regression to childhood while Wendy’s is more paternal and
old-fashioned.

My personal philosophy is effective advertising stems
from tension, and when it’s provocative it’s more ingrained in the
culture…I think viewers today appreciate clever and provocative
advertising
.
"

Mr Klein has succeeded in reinvigorating an old brand without talking benefits or following any of the fast food industry’s marketing playbook. The new work flowed from a tighter, differentiated vision of the BK customer. Read the rest of the interview here (subscription required).

July 27th, 2006

Are your customers smarter than you?

Why is so much advertising so darn poor? Why do we insist on catering to the lowest common denominator?

Well if Professor James Flynn is right, our ads should actually be getting smarter because we — the global consumer — are way smarter than previous generations.

In fact, IQ scores have been rising for decades.

Despite conventional wisdom’s dire predictions of the steady, unrelenting dumbing down of society, we are better problem solvers now than our fathers, and their fathers before them.

"According to Flynn’s numbers, if someone testing in the top 18 percent
the year FDR was elected were to time-travel to the middle of the
Carter administration, he would score at the 50th percentile."

Writing in Wired, Steven Johnson the author of  Everything Bad Is Good for You: How Today’s Popular Culture Is Actually Making Us Smarter points at our obsession with computer games as a cause to believe that the rise in IQ is accelerating:

"Over the last 50 years, we’ve had to cope with an explosion of
media, technologies, and interfaces, from the TV clicker to the World
Wide Web. And every new form of visual media – interactive visual media
in particular – poses an implicit challenge to our brains: We have to
work through the logic of the new interface, follow clues, sense
relationships… Perhaps unsurprisingly, these are the very skills that
(IQ)  tests measure – you survey a field of visual icons and look
for unusual patterns."

"The best example of brain-boosting media may be videogames.
Mastering visual puzzles is the whole point of the exercise – whether
it’s the spatial geometry of Tetris, the engineering riddles of Myst, or the urban mapping of Grand Theft Auto."

"The ultimate test of the "cognitively demanding leisure" hypothesis
may come in the next few years, as the generation raised on hypertext
and massively complex game worlds starts taking adult IQ tests. This is
a generation of kids who, in many cases, learned to puzzle through the
visual patterns of graphic interfaces before they learned to read.
Their fundamental intellectual powers weren’t shaped only by coping
with words on a page. They acquired an intuitive understanding of
shapes and environments, all of them laced with patterns that can be
detected if you think hard enough. Their parents may have enhanced
their fluid intelligence by playing Tetris or learning the visual grammar of TV advertising. But that’s child’s play compared with Pokemon."

It’s time to sharpen up those ads, ladies and gentlemen.