Category: Branding
March 30th, 2009

Bicycle! Potato! Hasenpfeffer! Microsoft!

Huh. Boing-Boing calls this "Microsoft's best anti-Apple ad." We say: "That's crazy talk." To us, it seems like they've pretty much waved the white flag – Lauren comes right out and says "I guess I'm just not cool enough to own a Mac." The rest of the pitch is basically "It's got all the basic stuff you need – why pay more?"
Now, in a marketplace filled with what are basically parity products – isn't saying "We're Pretty Good! And Cheap!" the proverbial express elevator to the proverbial bargain basement? Won't all your licensees just undercut each others' prices? What if your message was something more like, "You'd Be Surprised How Cool And Easy To Use Our Products Are?" Like, you know, this?

Oh. Wait. You already did. And did it better. Do your brand managers talk to each other, Microsoft?
Building a brand is a conversation. Listening to you is like purple monkey bathtub listening to someone who just bicycle potato hasenpfeffer throws random non-sequiturs into every sentence. You guys almost have something coherent to say. The fact that you keep tripping over yourselves to say it underscores the idea that you're a big, dumb corporation.
And in this marketplace, big dumb corporations are easy targets.

UPDATE: Homeless Frank is a PC, too!

March 18th, 2009

“Your Food Makes Me Poop.”

Remember that one time with the woodchuck and the creme de menthe and the explosions and then the cops came? It was fun. It was more than fun, it was legendary. For the next 18 months you were “Woodchuck Girl,” or “Blasty McCrazypants” or just “That dude? He’s insane.”

Good times. But they were also messy times. And dangerous. And quite possibly illegal. Why are we talking about this? Doesn’t this violate the terms of the plea bargain? It might. But we have a point, and it is this:

You say you want “to do a viral.”

We say: “Sure. But it’s messy. And dangerous. And it’s going to give your brand manager the agita.”

This Los Angeles Times article on Jack in the Box’s latest extravaganza says it perfectly:

“For social media to be effective, says Mark Avnet, a professor at
Virginia Commonwealth University’s Brandcenter, it has to be reasonably
transparent and unmediated, even anarchic.

“It has to have authenticity or it loses its social currency,” Avnet says.

And that means allowing your brand to be taken over at times by lunatics.”

Are you ready for that? For reals? Read the article. See how it’s done…and how it’s not. Then tell us you want to do a viral. Operators are standing by.

And just for the fun of it, let’s brainstorm:

March 5th, 2009

The Post About The Post About The Shirt About The Post.

Delfinatee

What do we always say here at the Mortarblog? (Besides a lot of stuff about bacon.)
We say – The Kids, They Will Mess With Your Brand.

So here, what we see is – San Francisco's Pizzeria Delfina taking negative Yelp! reviews…and turning them into employee t-shirts. Could this be a case of: Your Brand, It Will Mess With The Kids?

We think it could.

From Consumerist:
"The quotes are many and varied, but apparently one of them simply says "this place sucks." Hey, its like the old saying, "When life gives you lemons, make funny t-shirts to hide the pain." Wait."

First, let us say, we love this. There is nothing like a willingness to laugh at oneself that endears us more to a brand. Self-deprecating humor absolutely oozes confidence. And what are consumers screaming for these days? (Again, besides bacon.)  Confidence.

Some illuminating comments:

"I think this is actually brilliant. In a single move they are
acknowledging their bad reviews, making fun of them and adding
incentive for other people to make ludicrous bad reviews. In the long
run nobody will be able to trust the bad reviews because they could
easily have been made by somebody trying to get on a tshirt. So the
good reviews stay positive and the bad reviews are entertainment. This
pizzeria just removed the negative side to their public feedback."

"Wow, I love this idea. I love a place that doesn't take themselves too
seriously or try to avoid bad things being said about them. I'm deeply
appreciating the "@&#^ you" aspect of this.
"

But our story doesn't end there.
While browsing the comments section of another post about the post about the shirt about the post, we noticed a meme taking root,  – The "Yelp! Is Shaking Us Down" Conspiracy Theory.  It's as old as paid advertising – If You Don't Buy An Ad, We Can't Be Responsible For What Happens Next.

It gets even better when another commenter thinks.."Hey…you know what Yelp! ought to do?" 
Yes. Yes we do.

But wait! What's this? Somehow, the story gets even better when the Reverse Conspiracy Theory appears:

"…What pain? If pain is a glowing NY Times review than bring the pain!"

Did we just blow your mind?
Or are you more like this guy?

Can we get an "amen?" Also a large salcicca?

February 18th, 2009

Zombie Brands Walk The Earth!

When we heard GM had decided to turn the storied Pontiac name into “a “focused brand” with fewer models,” it really ground our gears. How on earth do you kill a brand that brought us cars like this?

Wilhoite

Or this?

1978-transam

Oh. By making cars like this:

05.pontiac.aztek.500

Now, we quite agree that GM needs to trim some fat. Probably, they should just focus on Cadillac and Chevy. Yet they’ve decided to get rid of Saturn – the only decent American cars of the last 15 years – and keep Buick? Why? So the rest of us can know not to get stuck behind one? What do we think of when we see a Buick? How about: “Hang On A Second, I Gotta Pass Grandma.”

But the plot thickens:  From the 1954 Willys we drove in high school to the random  Merkurs, MGBs and Studebakers we see on the road today, enthusiasts keep the brands they’re passionate about in a sort of otherworldly automotive limbo. Neither dead nor alive, these zombie car brands never really die, no matter how hard their creators try to kill them. (We’re looking at you, Zombie Oldsmobile.) Kinda curious, no?

Anyway, here’s hoping Pontiac gets its mojo back – it shouldn’t be so easy to kill brands people write songs about.

Did you notice we got through that entire post without making a “braaaaaaaains” joke? Probably because we’re talking about GM.

February 11th, 2009

A Bossa-Nova Love Song To Trader Joe’s.

It’s a rhyming Mortarblog

all about Trader Joe’s

The place that sells cookies

on which we overdose.

It’s a classic example –

people hijack your brand.

Although in this case

it really gives Joe a hand.

It’s what we’re always sayin’

and we’re feeling so smart.

Your brand don’t mean a thing

until it touches the heart.

Believe in yourself

and then work like a dog.

And maybe one day
your brand’ll make the Mortarblog.

Nothing rhymes with Boing-Boing, even with an alluring bossa-nova beat.
But thanks for the tip.