Category: Branding
October 20th, 2008

Somebody Out There Needs A Hug.

Adco650

This just in from the Department Of Understatement: It’s a pretty tough economy out there. Oh, you heard that, huh? Us, too. In fact, we’ve been getting a lot of calls lately asking how we’re managing, and if clients are running for cover.
Also, if we have any recipes for Top Ramen.

We are happy, if mildly shocked, to report that things are chugging along just fine. At first, we thought it might just be an East Coast/West Coast thing, what with us being somewhat removed from the scene of the crime(s) and all, but then we were heartened to see an article in the New York Times full of quotes like this one from Charles Schwab’s Rebecca Saeger:

"Increasing sales and profits has “never been more important,” said Ms.
Saeger…There has never been a more crystal-clear
realization of why you need a strong brand.”

Outstanding. Looks like we actually learned something from the dot-com crash.
Let’s review:
Your brand is what people think of, when they think of you.
So, when society’s foundations seem about as stable as that waterbed you owned in the 1980’s, wouldn’t it be good if people thought of your brand as something they could count on?

Joseph Tripodi, CMO at Coke thinks so:

“It’s very easy now to panic, and we cannot panic,” he added. “Invest
in your brands now, especially in these dry times. The easiest thing is
to shut down, and that’s the worst thing.”

Same with James Stengel at Procter & Gamble:

“If we’re there for consumers when they need us,” he added, “I’m sure we’ll be fine.”

And when you start to put all the pieces together, you get a pretty heady formula for growth, like "Home Is Calling", General Mills’ new Pillsbury work:

“Right now, given where America is, people need to go back to the comfort of home.”

Point is, it’s easy to care for a brand when people are irrationally exuberant and talking themselves into buying flat-screen tvs for the cat. It gets a little harder when they’re wondering if they should hitch the cat to a tiny covered wagon and light out for Californee. But now is when your brand matters. Now your audience is paying attention. Now is when they wonder if you’re here today, gone tomorrow, or if you’re stable, smart, and something that matters to them. Play your cards right, and you can make an impression that lasts a long, long time. Keep calm and carry on, eh, wot?

P.S. Add a little shrimp and some Tony Chachere’s to your Top Ramen and you’re good to go.

August 22nd, 2008

Introducing a New Brand…iPhoney

Rumor has it that Poland Orange has launched a pre-iPhone 3G marketing campaign that is paying dozens of actors to stand in line to buy one of the new devices. Mortar’s very own head of brand strategy, Vikki Garrod comments on Orange’s attempt to enhance iPhone’s image.

"What’s saddest about Orange’s stunt is that the company has confused
true brand loyalty with marketing,"
said Vikki Garrod, head of brand stragy at Mortar.

Picture_1_2"They have looked at the raging success that the iPhone enjoyed
in the U.S. — with real Apple fans lining the streets in anticipation
of the launch — and said ‘We want that, too.’ So they have tried to
buy it," Garrod said. "You can’t buy sales. And you can’t fake
devotion. They openly admit to employing this stunt. They don’t see why
that would be wrong. Which is their biggest problem."

While this is an Orange initiative, Garrod said Apple is very
much implicated by association, and the company needs to be careful.
Apple is the people’s brand. Its fans see it as real and up-front, she
said. To be implicated in a stunt that is as disingenuous as this is
not a good thing, in Garrod’s view.

To read the full article click here.

August 6th, 2008

Mortar updates Chasm theory for 2009

Chasm
Thanks to Molly for this important, and much needed, reinterpretation of Moore’s Chasm map. (Moore’s diagram describes how modern consumers adopt new technology, duh).

January 23rd, 2008

Nothing like hyper-saturated bacon to brighten your day.

San Francisco is a relatively colorful city – even without the colorful residents – but lately it’s been looking a little muted, a little gray even. The clouds seem to be hanging especially low and our notorious year-round coldness (or mildness depending on where you’re from) seems even more cold (or mild?) than usual. Actually, it’s definitely more cold than usual.  And definitely more dark and gray than it should be. Which is probably why this video made me smile.

Laika

The fantastic thing about marketing a music device is that you can do whatever the hell you want as long as there’s music playing.
(So why has iPod been doing the same exact thing for six years…?)
Fun times.

Thanks AdRants.